.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Development Award for AI Get in touch with Centers and also named an Innovator in 2 Aragon Research study World reports: AI Broker Platforms in the ICC, 2025, and Intelligent Call Center, 2025. The company was realized as one of the most critical merchant in the AI Agent Platforms report.At the primary of Five9’s innovation is their eyesight for The NEW CX, where Artificial Intelligence Professionals and AI-empowered Human Professionals work together to deliver hyper-personalized customer knowledge. The provider lately launched brand-new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use of innovation in market evolution and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Investigation Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Representatives AI et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually additionally called an Innovator in The Aragon Analysis Planet for AI Broker Operating Systems in the ICC, 2025 and Aragon Research Study World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has been actually named a victor of the 2024 Aragon Analysis Development Award for Artificial Intelligence Connect With Centers. Additionally, Five9 has been actually named a Leader in two Aragon Analysis Globe files: AI Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Investigation underscores Five9’s posture as an innovator in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 document roles Five9 as the absolute most
calculated seller measured in
the file, recognizing Five9 s critical vision for AI-driven development in CX. At the center of this advancement is Five9’s goal for The brand new CX where Artificial Intelligence Agents and AI-empowered Human being Brokers work together to deliver hyper-personalized, effortless customer knowledge. By inspiring services to deliver transformative client communications while lowering expenses and enhancing efficiency, Five9 is actually preparing new criteria for AI-powered answers in the call facility market.
AI is actually fundamental for developing extraordinary consumer expertises, and also our experts are actually recognized to become identified by AragonStudy as impressive for our efforts to thrust the smart connect with facility ahead, stated Jonathan Rosenberg, Main Innovation Police Officer as well as Chief of AI, Five9. Our concentration has actually been, and also will certainly continue to be actually, aiding companies provide those knowledge with easy-to-use resources and also capabilities. With each brand new advancement, we take an advance for each Five9 as well as for the industry overall.
The Aragon Analysis Advancement award recognizes suppliers leveraging visionary use of modern technology to not just adjust as markets alter, however to proactively interrupt as well as update exactly how their markets will certainly advance. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s devotion to technology, particularly its vision for mixing AI Agents and also AI-empowered Person Professionals, is establishing a brand-new requirement for just how services can easily deliver hyper-personalized and seamless customer experiences, mentioned Jim Lundy, Founder, Chief Executive Officer and Lead Analyst, Aragon Investigation. This award and record recognition builds on Five9’s dedication to delivering artificial intelligence technologies for CX.
Earlier this year, the provider launched new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that completely transform the technique business come close to CX, driving better results for both clients and brokers. About Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, delivers an extensive room of options to electrical power AI-elevated consumer adventures that provide far better organization outcomes and Bring Delight to CX.
Our combined cloud-native offering makes it possible for hyper-personalized client knowledge and even more equipped workers, bring in every customer communication even more linked, uncomplicated, and also personal. Depended on by 2,500 +consumers and 1,400+ partners around the world, Five9 combines the power of AI, our system, and also our folks to drive AI-elevated CX.To read more, check out www.five9.com. Interact along with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Liberties Scheduled.
The identification of an Aragon Investigation award winner is not a recommendation by Aragon Research of any supplier, item, or even service. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant awards carried out Five9( FIVN) gain in 2024 from Aragon Analysis? Five9 succeeded the 2024 Aragon Research Advancement Honor for Artificial Intelligence Call Centers and also was called a Forerunner in 2 Aragon Research World records: AI Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand-new AI items carried out Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to improve client adventure management.Exactly how performs Five9’s( FIVN )BRAND-NEW CX sight impact customer service? Five9’s brand-new CX sight incorporates artificial intelligence Representatives along with AI-empowered Individual Representatives to supply hyper-personalized, uncomplicated customerexpertises while minimizing prices as well as enhancing productivity.
What was actually Five9’s( FIVN) important position in the Aragon Study Entire world 2025 document? Five9was actually placed as one of the most key seller in the AI Representative Platforms in the ICC, 2025 report, recognizing their important vision for AI-driven technology in CX. When carried out Five9( FIVN) obtain the AragonResearch Study Innovation
Award
?
Five9 was officially shown with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.